Helen-Melissa Crew Counselling & Psychotherapy in Fareham

Frequently Asked Questions. bluebell 333

Frequently Asked Questions

How do I make an appointment?
You can contact me directly on 07881 743121. When I am working with a client, my phone will be set to silent. Hence if I am unable to answer, please leave a message and I will respond promptly. Alternatively, you can use the confidential Email Contact Form on this website to get in touch.

I am happy to offer a free telephone consultation to answer any questions you may have prior to you making an appointment. This would also be an opportunity for you to briefly outline your needs and any current issues you may be experiencing.

How often will we meet?
For Counselling and Psychotherapy to be most effective it requires your commitment to attend regular weekly or fortnightly sessions. Your session time will be secured for you by our mutual agreement, this time is set aside exclusively for you and is usually on the same day and time each week. I am also able to offer some flexibility for those whose work patterns are subject to change. Regular attendance and continuity are important in therapy as they give a reliable feeling of structure to the process.

Daytime, evening and weekend appointments are available to suit your lifestyle. Individual sessions are 50 minutes and Couples sessions are 60 minutes.

What is the cost of a session?

An initial 50 minute session is offered at a discounted rate of £30 to all new clients.

This session is an assessment:

  • to put you at your ease about the whole process of therapy
  • to allow you to describe the issue you would like to explore
  • to allow me to discover something of your personal history
  • for both of us to see if we can work together.

If you are unsure whether or not to continue with therapy, you are under no obligation to continue beyond the initial appointment.

Fees thereafter:

Individuals - £50
Couples - £60
Online/Telephone - £50

Fees are payable per session by cash. Advance payment by BACS is also an option.

What if I need to cancel an appointment?
If you are able to give ample notice of cancelling the session, it will allow me the opportunity to reschedule an alternative session in the same week. An appointment missed or cancelled with less than 24 hours notice will be charged the full standard fee.

Where is your Private Practice located?
My consulting room in West Street Counselling & Psychotherapy Centre is quiet and discreet and is situated in the main retail and business area of West Street, in central Fareham. It is located opposite Ask Italian Restaurant. The entrance to the practice is situated between Nirvana Hair Salon and Chapplins Estate Agents and is only a 10 minute walk from Fareham train station and a 5 minute walk from Fareham Bus station. Pay & display parking is available at the many town centre car parks, all a few minutes walk from the practice. Free disabled on street parking is available in the High Street at all times. After 5.30pm free parking in the High Street is also available. Click here to View Map.


Frequently Asked Questions. therapy room 10

The West Street Counselling & Psychotherapy Centre in central Fareham can be accessed from junction 11 of the M27 motorway and is within easy reach of Gosport, Portsmouth and Southampton.


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